Returns & Exchanges
At Oldtimer Watch Shop, we stand by the timeless quality of our vintage-inspired timepieces and offer a 30-day return window to ensure your complete satisfaction. If your watch doesn't perfectly suit your wrist, we provide a seamless exchange or refund process for all items in their original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the timepiece you wish to return or exchange.
- 2.Secure Packaging
Place the watch back in its original display box with all certificates and protective films intact, ensuring it is safely cushioned inside a sturdy shipping carton.
- 3.Affix Shipping Label
Download and print the prepaid insured shipping label provided via email, then securely attach it to the outside of your return package.
- 4.Inspection and Refund
Once our horologists verify the watch's condition, we will process your full refund or dispatch your chosen exchange piece within 3 to 5 business days.